Credit Management Training Program-Commercial Sector

Introduction

Kenya School of Credit Management is an Institution of its kind in Kenya.  We train people in the latest tools to manage CREDIT AND CONVERSION OF THE SAME into MONEY. We are registered with the Ministry of Education and the National Industrial Training Authority.

We undertake an internal certification program at the Kenya School of Credit Management where we provide reading materials and internal continuous assessment tests. The School awards a certificate after completion of the course and passing the examinations. This option is administered online

CREDIT MANAGEMENT TRAINING- PROGRAM- COMMERCIAL SECTOR 

• The Nature of Credit

• Credit as a product in its own right
• Costs of credit
• Calculating the cost of credit
• Consumer credit
• Trade credit
• Export credit
• Credit control

• Managing a Credit Department

• Organizational structure of a credit department
• Qualifications and duties of credit department staff
• Role of the credit department within an organization
• Reporting lines of a credit department within an organization
• Reporting performance of a credit department
• Forecasting and planning

• The Credit Policy

• Definition of Credit Policy
• Operating principles of a Credit Policy
• Advantages of a Credit Policy
• Contents of a Credit Policy
• Formulation and implementation of a Credit Policy
• Types of credit policies

• Assessment of Credit Risks.

• Definition of credit risk
• Sequence of actions in risk assessment
• Marketing and risk assessment
• Sources of information and their importance
• Key data from financial statements
• Credit Cs’
• Credit rating

• Sales Ledger Administration

• Increasing sales
• Importance and interpretation of a sales ledger
• Administration of a sales ledger
• Sales ledger format
• Statements
• Accounts queries
• Order vetting
• Sales ledger control

• Payment Terms and Methods

• Explanation of payment terms and methods
• Payment terms and methods-consumer
• Payment terms and methods-trade
• Payment terms and methods-export

• Risk Management

• Non-financial factors affecting risks
• Credit scoring
• Overtrading
• Behavioral scoring
• Credit information
• Principles of reciprocity
• Predicting corporate failure

• Export Credit and Finance

• Effective conditions of sale
• Agents, distributors and subsidiaries
• Export documents
• Countertrade
• Bonds and guarantee
• Evaluating customer risks

• Collection Practices

• Collection methods
• Identification and measures are taken on default
• Making contact with defaulters
• Structuring of offers
• Rules for effective collection practices
• Mistakes made during collection.
• Reasons for delays in payments
• Reasons for payments being dishonored

• Legal Process for Debt Recovery

• Pre-requisites before legal action
• Deciding to sue
• Letters of demand
• Language used in litigation
• Commencing legal action
• Litigation
• Evidence
• Enforcement and execution

• Planning and Measuring Debtors

• The need to plan and report debtors
• The powerful tool: the D.S.O ratio
• Budget and reports
• Measurable items
• Budget for debtors
• Credit operating reports