Credit Management Trainig- Open Seminars 2026

WALKING THE MODERN CREDIT BUSINESS

  DATES 22^ND TO 26^TH JUNE 2026

ARE YOU?

• Experiencing cash flow problems?
• Experiencing late payments from your customers?
• Having issues in your credit department?
• Having problems with collections?
• Experiencing problems with delinquent accounts?
• Having issues with non-performing debts?
• Experiencing growth in non-performing debts?

 If the above is in the affirmative, your Solutions are here

The Kenya School of Credit Management will be holding a workshop from 22^nd to 26^th June 2026– (see details below)

Open Credit Management Program 2026

Introduction

Kenya School of Credit Management is an institution of its kind in Kenya, geared to improving Credit Management through training. We offer career development and short courses that positively impact credit management. KASNEB, one of the leading and most recognized examination bodies in Kenya and globally, examines our career development programs. We are registered with the Ministry of Education and the National Industrial Training Authority.

Brief

• The solution to the escalation of bad debts is positive management of credit/debts.
• Non-performing debt will not just start.  It is a process that can only be understood by staff who have the skills to handle credit/debt management/collections.
• Credit risk assessment is a key area in an organization and will dictate the success of repayment of any credit created, and hence the desired profit/interest.
• The starting point to arrest nagging and non-performing debts in Consumer, Trade, and export credit is knowledge of Credit Management.
• The Kenya School of Credit Management has a lot to share with you in this area.

NB: We run the seminars in major towns in Kenya, e.g., Nairobi, Mombasa, Nakuru, Eldoret, and others, depending on the demand

 June 22nd to 26th, 2026 – Five-day seminar

 Venue:  Nakuru-(details to be communicated)

Cost:  Kshs.54,000 + VAT per participant (this amount does not include travel & accommodation)

Course Title: Walking the Modern Credit Business

Course outline:

Technical areas in credit management       

• The modern credit/debt management tool kits.
• The 21^st-century skills in the credit industry.
• The current challenges in the credit/debt environment.
• The cost of credit and its effects on profits.
• Formulae to succeed in the present-day credit/debt environment.
• The cardinal laws of Credit/Debt management.
• In-depth Credit Analysis
• Risk management- (monitoring & control of debts)
• Effective collection methods/procedures. (Case studies)
• From experiences to modern ways of handling debts. (Case studies)
• Current collections problems and possible solutions. (Case studies)

 Debt management drivers

• Modern Effective communication skills.
• Public relations & image management as tools of collections.
• Self-branding as a tool to manage debts

Credit management & technology-

• Walking into the Cashless Society
• Motion in the ocean in the credit industry
• Digital loans, collections & challenges in the market

 Commercial conclusion of debts-

• Modern methods of dealing with unmanageable debts
• Debts and third-party collections
• Open discussions on debt problems

 Who is eligible to attend?

• Loan officers
• Credit officers
• Micro-finance officers
• Finance/accounting team
• Credit managers/controllers
• Sales managers/staff
• Sales/marketing team
• Revenue/debt collectors

 

• November 23rd to 27th, 2026 – Five-day seminar

Venue:  Mombasa- (details to be communicated)

Cost:  Kshs.54,000 + VAT per participant (this amount does not include travel & accommodation)

 Course Title:

Training and Developing the Modern Revenue Collectors

Course outline:

Topical Areas in Revenue Management      

• The revenue collection industry and its current challenges
• Effective revenue department structures
• The revenue collection policies
• Modern pillars of revenue management
• 80:20,18:2 rules as applicable in modern revenue management
• The Credit Reference Act and its effects on the revenue collection industry
• Psychological preparation of customers to pay
• Winning Prerequisites Before Collections
• Golden steps to walk before revenue collections
• Effective revenue collection methods & procedures.
• Emerging trends in the debt industry

 Revenue collection drivers

• Negotiation skills as tools of revenue collection.
• Dispute resolutions in revenue management and collections.
• Managing stress in credit management

Credit management & technology-

• Walking into the Cashless Society
• Motion in the ocean in the credit industry
• Digital loans, collections & challenges in the market

Commercial conclusion of debts

• The modern debt collector
• Dealing with unmanageable debts
• Debts and third-party collections
• Open discussions on debt problems

Who is eligible to attend?

• Principal Revenue Officers
• County Heads of Revenue collections
• County Revenue Collection Officers
• Loan Officers
• Credit Officers
• Micro-finance Officers
• Finance/Accounting Team
• credit managers/controllers
• Sales Managers/Staff
• Sales/marketing team
• Customer care/service Team
• Revenue/Debt Collectors

 Important information

• Please make your bookings in good time to avoid any disappointments
• Tell us any topic you would like to be included in the course outline that would be of help to you

We conduct other courses:

In-house seminars tailor-made for:

1. Banks
2. Micro-Finance Institutions
3. SACCOs
4. Micro-Credit Institutions
5. Any other Institutions that give goods & services on credit
6. Credit Analyst/Relationship management- online- (4 months)
7. Credit Management- Commercial Sector program- online (4 months)
8. 2-months’ on-line course in Corporate lending covering:
9. Financial Analysis
10. Project Finance
11. Loan syndication